Airport Meet & Greet Service (plus car park and waiting under our Fair Fare's Policy)
(Deliberate delays are charged at £18 p/hr after 1 hour from your actual landing if not a baggage delay)
Free!(All inclusive)
(Deliberate delays are charged at £18 p/hr)
Cruise Port/Ship Meet & Greet (plus car park and waiting under our Fair Fare's Policy)
(Deliberate delays are charged at £18 p/hr after 1 hour from your actual landing if not a baggage delay)
Free! (All inclusive)
(Deliberate delays are charged at £18 p/hr)
Added or Additional non-booked stop/s (includes waiting time)
(excluding waiting already included in fare)
£3 per 10 minutes stopped
(£18per hour)
En-route Touring (excluding Central London)
(This means stopping along your transfer route at point of interest)
Your driver can suggest sites of interest if required - ie. Windsor/Stonehenge/Leeds Castle/Constable Country etc)
En-route London Tours (Central London)
(This means stopping during your transfer at any points of interest within Westminster or City of London)
(Your driver can suggest sites if required - ie. Buckingham Palace, Tower of London, Shakespeare's Globe Theatre etc)
Private London Photo Tours (Starting & ending in Central London or London Airport)
(This means stopping during your transfer at any points of interest within Westminster or City of London)
(Your driver can suggest sites if required - ie. Buckingham Palace, Tower of London, Shakespeare's Globe Theatre etc)
Waiting is included, on a fair fare system. We may levy an additional charge
at airports if you keep your driver waiting much longer than what we consider to be fair - but this is unusual. Usually we only charged to people who decide to go shopping in Duty Free, or eat at the airport before meeting their driver and therefore delay more than they should. We know how long customs and baggage is taking each day, so please collect your bags and find your driver as soon as you can to save embarrassment of us charging extra.
You may also be charged extra if you ask the driver to divert from his/her
route, or if you choose to make stops for photographs etc. (You can
ask your driver for cost of mini-tours and photo opportunities during
your transfer if you wish) We will never increase your fare once you have booked regardless of
how far in advance you have booked and regardless of whether our fares
increase before you actually travel. (Once booked your fare is guaranteed!)
If
another company's fare is cheaper than ours, there will be a reason...
Ask yourself why are they so cheap? Reliability? Are they actually Licensed
or safe? Will the fare increase when it comes to paying the driver?
What is their standard of Vehicles and Driving? Do they speak English
and know where they are going? Who recommends them?
Remember:
You get what you pay for, especially with UK Private Hire/Minicab companies.
ALL BOOKING FORMS ARE FULLY SECURE FOR YOUR SAFETY!
Paying
by Credit Card. NEW! Secure Online Booking
(You
may still use our 'Ring Back' System)
You
can book safely and securely using our online booking forms or we
can call you for your card details if you request this on your booking
form.
You could even ring us in office hours to book at your convenience
if you wish. TEL: 0208 275 7999 (outside UK +44
208 275 7999).
We are open 09.00am-19.30pm GMT. (Close at 5pm at weekends)
We
accept the following Credit Cards....
AMERICAN EXPRESS - MASTERCARD - VISA - VISA/ELECTRON - JCB
We
now accept the following Debit Cards...
SWITCH - SOLO - ELECTRON - MAESTRO
We
do not accept Diners Card.
All
payments are made in £UK Sterling. (Overseas credit card issuers
will give you the current exchange rates. These rates are normally better
than cash exchange rates).
We
still offer you our website discount when accepting Credit/Debit Cards.
You
must supply a valid telephone number to pay by credit card - we
will attempt ring back on three occasions only, after which you will have
to call us to get booking confirmed.
You
should enter in the time band that you are in on the booking form. This
allows us to call you during office hours in your time zone.
From 2012 NO BOOKING FEE will be added, but if any journey is cancelled, and refunded, a £5 charge will apply.
You
must pay your full balance on booking, this guarantees your booking and
reserves your driver.
Note:
You cannot pay any of our drivers directly by credit card. Drivers only accept
cash in £UK pounds sterling.
Example
of paying by credit card...
1.
You are quoted a fare of £60.00 each way, for
booking online.
(E.g... Saloon car going from Heathrow to London W1) 2. So an online booking for a return journey
is total of £120.00 (all-inclusive of course!) 3. Just fill in a booking form for your journey. 4. Enter your card details. (Your booking form is 128bit encrypted)
5. Send the forms to us by clicking on 'SEND'.
6. Your Booking will then be confirmed on the phone, and a
receipt will also be sent by email. 7. Show your driver the receipt on journey date when
you meet him/her at the meeting point.
8. Enjoy the all inclusive ride in the knowledge there are no extra charges even if custom held you up!.
LondonAirConnections(.com)
& KGC Group(.co.uk) Giftware. Terms
and conditions.
All purchases
of Giftware is made through an independent third party called CafePress.com.
We (KGCGroup
and LondonAirConnections.com) only supply our artwork to CafePress.com.
Any purchase
or agreement or contract entered into is between the buyer (Client)
and the vendor (CafePress).
KGC Group
& LondonAirConnections.com accept no responsibility for quality of
goods received.
Any complaints
regarding this service must be made directly to manufacturer or vendor,
not to LondonAirConnections.com or KGC Group.
Regardless
of nature, we accept no liability for any personal injury or damage from
items purchased from CafePress.
The contract
governing the purchase of any goods will also contain the terms and conditions
of the vendor.
Refund
policies are set out by CafePress.com. We accept no liability for
refunds or purchases.
We accept
no responsibility for any financial loss, whilst using CafePress,
for any reason.
In using
these page you agree to the terms and conditions set out by us.
Because
the contract for any purchased product is between you and CafePress,
any queries should be directed/addressed to them. You will find the details
of CafePress on the suppliers website, together with their contact
details and name and address. We will not enter into correspondence with
you or the supplier regarding any issue.(Except a serious complaint from
you regarding a service in total that may result in our name coming into
disrepute).
Although
we only choose well known supplier's, we cannot accept any liability if
a supplier ceases trading during any transaction. We try to keep our links
up to date but this is not always possible.
Any offers
mentioned on our pages must be checked by you on CafePress website
before purchase/s. Offers mentioned are subject to change by CafePress
without notice being given to us, and therefore we will not/cannot guarantee
any offer.
We do
our best to correct amend error and omissions as quickly as practicable
after being notified of them. However because of the nature of the Internet
and technologies concerned there may be obvious errors. For example this
may result in a price error or offer discrepancy or an item not being
displayed properly or incorrectly. In this case we reserve the right to
dissolve any contract that may have occurred, between us and you, by law.
This is without liability to you.
Your statutory
rights are unaffected.
This said,
if you have any complaints about a supplier found through a link on our
site - please contact
Finally, we
want you to find our site interesting invaluable and exciting. If something
is not up to the standard that you have
come to expect from the KGC Group please let us know. We will try to resolve
the problem if we can.
This
is a user agreement between us, the KGC Group(we) and you, the user.(You)
Supplier refers to Individual Hotels.
Before
purchasing from any supplier we strongly suggest that you read and print
out the suppliers Terms and Conditions.
The
contract governing the purchase of any goods from our links will also
contain the terms and conditions of the supplier and/or Hotel.
Refund
policies are set out by the individual Hotels. We accept no liability
for refunds or purchases.
Contracts
are strictly between you and any Hotel supplier.
We
will not enter or be involved in any discrepancy between you and any
supplier.
We
reserve to withdraw any link to any website. If you need to return to
a certain website we strongly suggest you save it in your favorites
file in your browser. If we do cut links with a supplier, will endeavor
to find their address or webpage for you, if asked - but this is without
our recommendation.
Because
the contract for any purchased product is between you and the supplier,
any queries should be directed/addressed to them. You will find the
details of the supplier on the suppliers website, together with their
contact details and name and address. We will not enter into correspondence
with you or the supplier regarding any issue.
Although
we only choose well known supplier's, we cannot accept any liability
if a supplier ceases trading during any transaction. We try to keep
our links up to date but this is not always possible.
Any
offers mentioned on our pages must be checked by you on suppliers site
before purchase/s. Offers mentioned are subject to change by our suppliers
without notice being given to us, and therefore we will not/cannot guarantee
any offer.
We
do our best to correct amend error and omissions as quickly as practicable
after being notified of them. However because of the nature of the Internet
and technologies concerned there may be obvious errors. For example
this may result in a price error or offer discrepancy or an item not
being displayed properly or incorrectly. In this case we reserve the
right to dissolve any contract that may have occurred, between us and
you, by law. This is without liability to you.
Your
statutory rights are unaffected.
This
said, if you have any complaints about a supplier found through a link
on our site - please contact
Finally,
we want you to find our site interesting, invaluable and exciting.
If something is not up to the standard that you have come to expect from the
KGC Group please let us know.
We will try to resolve the problem if we can.
Our
Meet & Greet
fares:
Cash & Credit Card Paid Journey Customers only.
(Account clients are bound by your account terms and conditions).
OUR AIRPORT MEET & GREET FARES INCLUDE...
Checking
flight number for early/late landings.
We do not charge from scheduled landing if delayed.
We re-schedule your driver completely free of charge provided that the flight was delayed or cancelled due to circumstances beyond your control.
Be
aware that some companies will charge for delays and rescheduling etc.
Collection
from the specified airport. Including...
1. Being met inside the Arrivals Lounge at the airport*.
2. Assistance with your Luggage.
3. Escort to awaiting vehicle.
Free waiting time. FAIR/FARES POLICY:Up to 1.5 hours from landing time, then following Fairs/Fare Policy applies thereafter.
An extra £18 per hour will be added, pro-rata, after the first hours waiting if we are informed that it is not down to the airport authority or baggage reclaim being delayed.
Free
car parking fees. FAIR/FARES POLICY:Up to 1.5 hours from landing time, then Fairs/Fare Policy, as above, applies thereafter.
Complete Fare, tolls, congestion charges and taxes.
Notes:
Our drivers may take different routes to you, this is why we have set
fares.
You will never pay more than the fare quoted except when there
is a breach of the Fairs/fare policy, or if you specify/change the
booked journey or the drivers chosen route.
(see ''What's no included...'')
Airport meeting point is always the Arrivals Information
Desk unless otherwise specified by us in writing/e-mail.
Drivers are told to be at the information desk 20-30mins after actual landing
time.
Another pickup point may be agreed if the driver can contact you by
mobile phone at the airport. Sometimes this can make a pickup quicker
- but this cannot be arranged in advance, by us.
You must tell us if you have no luggage so we can tell the driver you
may arrive at the Meeting point earlier.
Unless you have contacted us, our drivers are instructed to wait only for
up 1 hour from "Baggage in Hall" notification. (Normally making about 1.5hours waiting after actual landing).
Our Emergency telephone number is there to prevent your driver leaving without you - telephone's are available in the reclaim area! Use the number.
Our Meet & Greet fares:
Cash & Credit Card Paid Journey Customers only.
(Account clients are bound by your account terms and conditions).
OUR CRUISE SHIP & PORT MEET & GREET FARES INCLUDE...
Late arrivals. We do not charge from scheduled arrival if delayed. We re-schedule your driver completely free of charge provided that your ship was delayed or cancelled due to circumstances beyond your control. (Be
aware that some companies will charge for delays etc.)
Collection
from the specified Cruise or Port.
including... 1. Being met inside the Arrivals Lounge or on dockside at the port.
2. Assistance with your Luggage.
3. Escort to awaiting vehicle.
Free waiting time. FAIR/FARES POLICY:Up to 2 hours from arranged meeting time, (normally 08.30-09.30am) then following Fairs/Fare Policy applies thereafter.
An extra £18 per hour will be added, pro-rata, after the first two hours waiting if we are informed that it is not down to the port authority, or baggage reclaim being delayed.
Free
car parking fees. FAIR/FARES POLICY:Up to 1.5 hours from landing time, then Fairs/Fare Policy, as above, applies thereafter.
Complete Fare, tolls, congestion charges and taxes.
Notes:
Our drivers may take different routes to you, this is why we have set
fares.
You will never pay more than the fare quoted except when there
is a breach of the Fairs/fare policy, or if you specify/change the
booked journey or the drivers chosen route. (see ''What's no included...'')
Airport meeting point is always the Arrivals Information
Desk unless otherwise specified by us in writing/e-mail.
Drivers are told to be at the information desk 20-30mins after actual landing
time.
Another pickup point may be agreed if the driver can contact you by
mobile phone at the airport. Sometimes this can make a pickup quicker
- but this cannot be arranged in advance, by us.
You must tell us if you have no luggage so we can tell the driver you
may arrive at the Meeting point earlier.
Unless you have contacted us, our drivers are instructed to wait only for
up 1 hour from "Baggage in Hall" notification. (Normally making about 1.5hours waiting after actual landing).
Our Emergency telephone number is there to prevent your driver leaving without you - telephone's are available in the reclaim area! Use the number.
Our Transportation
to Airport prices include:
Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set
up).
Being
collected from your specified address.
Drivers will never 'Hoot' outside, but will come to your
door or a text message will be sent to UK mobile numbers if provided.
Being
escorted to the waiting vehicle.
Drivers will help carry your luggage to the vehicle if required.
You will be assisted as necessary to your vehicle if required.
Loading
of your luggage into the vehicle.
Just relax - let us take the strain!
Being
taken directly to the Departures Building at the airport.
You will be driven to the entrance to the Airport Departures
Terminal.
Unloading
of your luggage to a trolley.(When available at airport).
If you require a Porter, your driver will attempt to find you
one.
Sensible
directions to your departures gate.
Our drivers will point you in the right direction.
If you are still unsure, he will try to find someone to assist you to the
gate.
Unbelievable
as it may seem, people seem to leave all sorts of things in our vehicle.
We've have found mobile phones, bags, coats, gloves, the odd umbrella,
sweets, wallets and handbags.
Please
make sure you take care with your baggage, our drivers do normally
try to check that all things have been take but sometimes they can
be missed until later.
In
line with Public Carriage Office Recommendations we keep a record
of all lost property found in our vehicles. If you have lost anything
in one of our vehicles please ring our office as soon as possible
and we will attempt to find the item.
We
are not responsible for the cost of any returning of lost property,
and will only keep items for six months from date of discovery. Items
not claimed within six months will be sold and proceeds will be given
to a local children's charity.
We
will not be responsible for any dropped cash in our vehicles, but
if client is identified it will be returned.
LondonAirConnections.com™
reserves the right to amend/cancel these terms at any time.
No responsibility is held for customers' property or belongings.
(Other than those mentioned in the insurance policies held by the individual
drivers.)
All terms and conditions are subject to relevant laws applicable in England
& Wales and every effort is made to keep within those laws by us.
Our
prices do not
include:
Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set
up).
More
than one (1) destination.
I.e., multi-drop offs/pick ups unless pre-booked.
Change
of booking specification once journey is taken.
We charge extra per mile on deviations.
Waiting
time after 10mins for address pickups. (All Waiting is included in Airport/Cruise Greet Service on the Fair Fares Policy)..
We charge £9 per 30mins waiting after initial waiting period.
.
Stopping
for refreshments, shopping, picking up friends etc.
You can book these stops in advance. We charge £9 per 30mins stopped.
Sight
seeing.
You can book sightseeing with us in advance if you wish or ask your driver if he has time.
We charge £36 per hour En-route, and more off-route.
Deviations
from the drivers chosen route.
Any deviations requested by clients, will be charged by the current
mileage rate.
Customer-preferred
routes.
Our drivers always listen to customer requests.
You will be charged by the current mileage rate, if you insist on a preferred
route.
Ownership
of vehicle or contents therein.
Any items in the vehicle that are not your property must
be handed to the driver immediately.
Failure to do so constitutes theft
and action will be taken accordingly.
Gratuities
for the Driver.
Normally 10-15% in the UK, only if deserved! Please note that the full gratuity goes to the driver.
At
present although we have no special disability cars or equipment, we want
help to remove the barriers that prevent people from traveling.
We
are always happy to help clients with disabilities.
All
our drivers are always helpful and we closely keep to the recommendations
set by the Public Carriage Office and other relevant organization.
If
you have a wheelchair please tell the operator and we will make sure we
have room for it in the car.
If
you have any special requirements please ask as we will always try to
help.
We
allow Guide Dogs in most of our vehicles.
We
will supply a car large enough to accommodate a folded wheel chair, at
no extra charge although passenger will have to be able to
travel in normal vehicle compartment. (See note above
regarding no special vehicles/normal amount of luggage only).
All
our drivers are friendly and willing to help - you only have to ask!
Transport
for London states...
"There is clearly much that can and needs to be done to remove
the barriers that prevent people from traveling. It is vital that
all elements of a journey are properly provided with easy door to
door access, so that disabled people are able to enjoy the same opportunities
to travel as everyone else."
The
KGC Group agree with this statement and makes every effort to accommodate
any client. If you have a special need or arrangement that is required,
just let us know. There is a section on our booking form, or you can
telephone or Email us with details. All our drivers are friendly and
willing to help - you only have to ask!
(Prior
notice is required only so that we may send a driver with the ability to
help you.)
Terms
of Booking.
Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set
up).
Prices
show on this website are for journeys stated and are
always current!
Prices
are for specified journeys only. (As stated on our current price list).
We reserve
the right to ask for a deposit on booking for any reason.
Journeys
are not confirmed until you have received notification/confirmation from
us. Although normally we are fast in Confirming bookings, it can take
up to 24 hours. Just because a booking form is filled out, sent and you
have a booking number, this does not mean that journey is available or
is confirmed.
If clients do not book within 24 hours in advance, we will
not guarantee booking! As in life - plan ahead. This said we will try
to help, so call us 07967 885 221.
Our prices
are guaranteed on booking and are for the A to B journeys stated on booking
only. (Further stops are charged per mile).
Please
check that your Date for arrival in London is correct. You may have to
check your itinerary or contact the Ticket Agent. It is common for same
flight number to arrive every day and therefore we will be unable to check
which day you are arriving!
We will only come to the airport on the day you requested. If you booked
us for the wrong day, you will have to book us again. (And you will be
charged for each booking.)
If clients
fail to appear at pickup point within 40 minutes from their Actual aircraft
landing time, further waiting is chargeable at the full rate. (Currently
£6 per half hour for Saloon Cars). Drivers will then put out two customer
call-outs from the airport information and will wait a further 30 minutes
only.
Note:
All our drivers carry mobile phones and can be reached directly so
if any delay is expected please contact the office as soon as possible.
For 7 Passengers
or more please call us - we never overload our vehicles!
Customers
are welcome to book with us between 36 months - 24 hours in advance.
When booking
with a third party such as a Travel Agent, prices may include a service
fee and therefore you may be charged approximately 10% above our listed
prices.
Prices
shown online are for website bookings only.
Deposits
are not normally accepted, but call us if you wish to pay deposit only.
All fares/balances
are to be paid in £'s sterling (cash) directly to the driver on pickup - before
journey commences.
Please
feel free to tip our drivers. 10-15% is normal.
DO NOT
ASK OUR DRIVERS TO CARRY MORE PASSENGERS THAN VEHICLE IS INSURED FOR -
DRIVERS ARE INSTRUCTED TO LEAVE EXTRA PASSENGERS AT PICK UP POINT. BABIES
& CHILDREN COUNT AS ONE PASSENGER REGARDLESS OF AGE.
All Saloons & Estate Cars are insured for up to four people only.
Charges are per car and not per person.
All Standard 6 Passenger Seater MPV's are insured for up to 6 Passengers
only.
Charges are per Vehicle not per person.
We occasionally
tender work to PCO Licensed Third Party Operator's, to avoid delays and/or
when problems arise such as designated drivers becoming delayed with late
flights etc. If this is the case we can only give a price guide to these
companies and cannot be held responsible for their drivers actions or
their vehicles. Because we only tender to PCO or County Council Licensed
Operators you are protected by UK laws and regulations regarding roadworthy
conditions of vehicles and drivers.
In the event of a complaint we will
help you contact the relevant authority and give impartial advise on any
issue you may have.
If you don't want to officially complain
we still welcome clients comments about the service that our third party
operators offer. - this said be assured that we only use trusted companies,
whom we have dealt with on previous occasions or who have been recommended
to us.
Remember
we live on recommendations and do not advertise - we need your custom
and loyalty to exist. These terms are for your and our protection.
Conditions
of Travel.
Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set
up).
Baby
seats for children between 6 - 24 months can be arranged for Free.
Any person is included as one of the four seats available in each car.
You
may prefer to use your own car seat. We can store your seat between journeys,
there is no charge for this extra service. CLICK HERE.
Drivers
are instructed not to allow anyone transportation if they are drunk, abusive
or unfit to travel. (Any balances or deposits paid will not be returned in
these circumstances.)
Suitcases
will be placed in luggage compartments and not placed on seats.
Saloon
cars will take a maximum 4 people with 3 small/medium suitcases.
Estate
cars will take a maximum 4 people with 4 large suitcases plus hand luggage.
MPV's & Minivans will take a maximum of 6 people with 3-6 suitcases - see your booking confirmation for details.
If you bring more luggage than specified you will have to arrange another vehicle for your transfer and this can cause you a delay.
All of our vehicles are non-smoking.
Food
and alcohol cannot be consumed in any of our cars.
Airport
pickup points are at the customer information counters, unless
specified otherwise by L.A.C™
L.A.C™
will check flight times and will adjust pickup times accordingly (at no
extra charge).
Customers
are responsible for journey times and are expected to book pickups with
time to spare. Although we will be happy to advise on times and every
attempt will be made to arrive at airports or your destination on time
- L.A.C™ will take no responsibility for this. We can not
guarantee driving times between pick up and drop-off points.
We
are strictly a 'Meet & Greet' service, please do not ask LondonAirConnections™
drivers for local journeys.
No
responsibility is held for customers' property or belongings. (other than
those mentioned in the insurance policies held by the individual drivers for traffic accidents.) We draw your attention this particular condition of travel: Please ensure that all personal items, including laptops, personal computers, mobile/cell phone etc. are taken, under your care, with you into the passenger compartment, and not placed in hand luggage bags that are in turn placed in the baggage compartment. We accept no liability for damage caused to personal items, and clients must take responsibility for their personal property at all times.
Any
items in the vehicle that are not your property must be handed
to the driver immediately. Failure to do so constitutes theft and action
will be taken accordingly.
Please note: Child seats are offered by our drivers as a Gratis offer, as an additional gesture for our clients, and we do not guarantee availability or type of child seats used. We do not have and don’t offer baby seats for children under 6 months old. All seats used comply with safety regulations of England & Wales. As a licensed private hire firm we do not have to supply or offer child seats and we do so with limitations and no liability. Whether the seat provided is used or not is down to the parents or guardians of the child concerned. We never charge for child seats, they do not form part of any contract either verbal or written, nor are we liable for providing them – if you request one we will do our best to supply one. Please see the following webpage for more details... CLICK HERE.
We are
committed to protecting your privacy. We will only use the information
that we collect about you lawfully (in accordance with the Data Protection
Act 1998). We collect information about you for 2 reasons:
1. To process your transaction and process your order.
2. To provide you with the best possible service.
We will
not e-mail you in the future unless you have given us your consent. We
will give you the chance to refuse any marketing Email from us or from
another trader in the future. The type of information we will collect
about you includes: your name. Address. Phone number. Email address. Journey
type. Credit/debit card details (if we feel necessary).
We will
never collect sensitive information about you without your explicit consent.
The
information we hold as given t us by you and will be as accurate and as
up to date as possible.
You
can check the information that we hold about you by E-mailing us. If you
find any inaccuracies we will delete or correct it without delay.
The
personal information which we hold will be held securely in accordance
with our internal security policy and the law and the Which? Web Trader
Code.
We may,
now or in the future, use technology to track the patterns of behaviour
of visitors to our site. This may include using"cookies" which
would be stored on your browser. You can usually modify your browser to
prevent this happening. The information collected in this way can be used
to identify you unless you modify your browser settings.
If you
have any questions/comments about privacy, you should Email us.
Online
Price Reductions: Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was
set up).
Our
online prices are lower than our list prices. That means when you book online
you get a great reduced price, often as much as £5.00 less per journey
than list price. We offer these reduced prices on the following terms...
Clients
must use our online booking form. It works and has been thoroughly tested.
Online
booking form must be completed in full, with all information requested.
Booking
form does not check what's entered, our operators do - so please enter correctly!
Details
given must be those requested on the form. (i.e. Home Phone Number must
be a Home Phone number)
Details
must be true and accurate. - if question is not applicable or none, write
'N/a' or 'none'.
Home address
must be given unless you are ordering on behalf of a Company, when full
company details must be given.
Our operators
are not authorized to give online prices to clients so please do not embarrass
them by asking.
We may
offer, at our discretion, the online discount if clients attempt, but
are unable, to complete our online booking form for whatever reasonable
reason. This is at duty managers discretion and his word is final.
No mediation
or communication will be entered into regarding reduced prices - you either
book online and get the reduced price or you don't book online and pay
the full fare.
Reduced
fares may be on offer elsewhere through agents or travel agents and are
not limited to this website.
Online
priced fares may be increased without notice in line with our normal fares.
(Obviously they won't change once booked, as stated in our terms and conditions)
No other
discounts are offered and discounts are not given in form of refund or
in cash.
Trust
Policy - (UK CLIENTS ONLY).
Cash Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was
set up).
WeDO NOT double book and we work on a trust basis.
We
WON'T let you down but we don't expect you to let us down either.
We
book ALL journeys according to Public Carriage Office License
guidelines.
WithoutFULLclient details bookings will not be confirmed.
Provided
you supply all the CORRECT DETAILS requested, no deposits are necessary.
All
we ask is that you pay the driver in CASH (£sterling) before your
journey commences.
Please do not leave the airport without making contact with us - our driver
will be there!
(and if you can't find him, we will get him to you while you are on the
phone and refund the cost of the phone call!)
If
you miss your flight please phone us immediately to let us know so we can
rearrange a pick up time.
(There is no extra charge for this. (Unless you
fail to warn us by at least one(1) hour before scheduled arrival time.)
If you do not see your driver immediately - don't panic, he is there. Go to
the Airport Information Desk and ask for 'the LondonAirConnections driver'.
If you still don't see him - phone the number below from any phone
and we will get him to you.
Don't leave the airport without contacting us, as you will still be liable
for the fare!
Emergency
Number: 07967 885 221
Note:
- In Fifteen years just 24 passengers have failed to abide by our trust policy!
- None in the last five years!
- Please don't spoil this 'trust' system as it works and keeps prices low.
-
- Our prices are kept to a minimum by working with our clients.
-
Our
Trust Policy is extended as an offer which we reserve the right to withhold
at any time, and for any reason whatsoever
Our Trust Policy may be withdrawn at any time with no obligation to give notice.
General
Complaints
If requested, we will issue a complaint form. This must be returned
to us by mail.
Any complaints will receive our full attention, and are taken very seriously.
Vehicle
Private Hire & Reward Complaints.
We aim for 100% satisfaction and will accept no less from our staff or drivers.
If requested, we will issue a complaint form. This must be returned to us
by mail.
Any complaints will receive our full attention, and are taken very seriously.
If still unsatisfied with our conclusions of any Private Vehicle
Hire Complaint (Only),
you have the right to contact Transport for London.
Their address is available from our office and online
Please quote your name,address and journey details in all correspondence.
LondonAirConnections is operated by London Private Hire Operator 891
Although
every effort is made to work within customer specification, LondonAirConnections™ take no responsibility for customers'
financial loss for whatever reason.
This is a user
agreement between us, the KGC Group(we) and you, the user.(You)
KGC Group acts only as an introductory agent for all links in our shopping
pages.
We
accept no responsibility for any financial loss, whilst using these links,
for any reason.
Before
purchasing from any supplier we strongly suggest that you read and print
out the suppliers Terms and Conditions.
The
contract governing the purchase of any goods from these links will also
contain the terms and conditions of the supplier.
Refund
policies are set out by the individual suppliers. We accept no liability
for refunds or purchases.
Contracts
are strictly between you and the supplier.
We
will not enter or be involved in any discrepancy between you and the supplier.
We
reserve to withdraw any link to any website. If you need to return to
a certain website we strongly suggest you save it in your favourite's file
in your browser. If we do cut links with a supplier, will endeavor to
find the page for you if asked - but this is without our recommendation.
Any
products sold by our partners are offers by them and not by us, the KGC
Group.
Your
statutory rights are unaffected.
In
using these page you agree to the terms and conditions set out by us.
Because
the contract for any purchased product is between you and the supplier,
any queries should be directed/addressed to them. You will find the details
of the supplier on the suppliers website, together with their contact
details and name and address. We will not enter into correspondence with
you or the supplier regarding any issue.(Except a serious complaint from
you regarding a service in total, that bring our name into disrepute).
This
said, if you have any complaints about a supplier found through a link
on our site - please contact
Although
we only choose well known UK high street stores, we cannot accept any
liability if a supplier ceases trading during any transaction. We try
to keep our links up to date but this is not always possible.
Any
offers mentioned on our pages must be checked by you on suppliers site
before purchase/s. Offers mentioned are subject to change by our suppliers
without notice being given to us, and therefore we will not/cannot guarantee
any offer.
We
do our best to correct amend error and omissions as quickly as practicable
after being notified of them. However because of the nature of the Internet
and technologies concerned there may be obvious errors. For example this
may result in a price error or offer discrepancy or an item not being
displayed properly or incorrectly. In this case we reserve the right to
dissolve any contract that may have occurred, between us and you, by law.
This is without liability to you.
Finally
we want you to find our site interesting invaluable and exciting. If something
is not up to the standard that you have come to expect from the KGC Group
please let us know. We will try to resolve the problem if we can.
Website
Link swaps.
Before you send us loads of e-mail's please read the following...
1.
If you have any all British 'Hire & Reward' (Minicab, Chauffeur and
Taxi) sites listed on your site, they must be registered
and/or
licensed with their relevant Councils. (or with the P.C.O. for
London Boroughs)
2. You must also confirm that none of the pages on your site could cause
offense to any viewer? If so we would not want to be listed on any page containing
these sites. This would be checked from time to time.
We would
strongly suggest that you check 'Hire & reward' Licenses anyway anyway
for the safety of your website visitors.
If you do not agree to the above conditions, we would not agree to be listed
on your pages.
London
'Minicabs' 'Chauffeurs' and any 'Hire & Reward' services have
been Licensed since November 22nd 2001. Any company/person offering
these services without this license is now illegal and therefore
not insured and probably unsafe! Follow and check this website
for London Hire & Reward Companies listed. Click HERE
License No 00891
If
you wish to contact us or exchange banner links with us please e-mail
If
you wish you can link your site to us using our banners and .gif's, which you
can find by clicking on the link below...
Click above logo for some banners for you to use to link to us. LondonAirConnections.com.
Copyright
Policy and Guidelines
The
Copyright Act of 1976 provides protection to "original works of authorship."
Protection is extended to the holders of copyright for literary works, musical
works, dramatic works, pantomimes and choreographic works, pictorial and graphic
works, sculptural works, motion pictures and other audiovisual works, sound
recordings, and architectural works. This protection applies equally to published
and unpublished works. The holders of copyright possess the exclusive right
to authorized reproduction of, distribution of copies or phone records of,
public performance of, public display of, and preparation of derivative works
based on copyrighted works. It is illegal to violate the rights of copyright
holders or to direct others to do so. The penalties for violation can be severe.
We reserve the rights for all KGC Group & LondonAirConnections webpages
and they are protected by this copyright.
Copyright
is Secured Automatically upon Creation.
The
way in which copyright protection is secured is frequently misunderstood.
No publication or registration or other action in the Copyright Office is
required to secure copyright. Copyright protects "original works of authorship"
that are fixed in a tangible form of expression. The fixation need not be
directly perceptible so long as it may be communicated with the aid of a machine
or device.
Published
works are also eligible for copyright protection in the United States
On the date
of first publication, one or more of the authors is a national of a treaty
party,* The work is first published in a foreign nation that, on the date
of first publication, is a treaty party.
* A treaty party
is a country or intergovernmental organization other than the United States
that is a party to an international agreement.
Terms
& Conditions are legally binding within UK and EEC.
Remember: Whilst traveling within UK & Europe you are also subject to
UK & EEC laws.
Although every effort is made to keep these pages up to date this is not always
possible and
we reserve the right to withdraw or amend them without any notice.
(This excludes prices which are always current)
Terms
& Conditions.
ALL BOOKING FORMS ARE FULLY SECURE FOR YOUR SAFETY! 
Paying
by Credit Card. 
Disability
Policy: 
