London Airport
to Airport

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Drive & Park at the Airport?

Transfer by Airport Coach?

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Section 1.
Hire and Reward Policies and Terms and Conditions. (Airport Transfers)
Click on links below to go to section required...

• Our 'Trust Policy'. (Paying your driver cash)
• Paying by Credit Cards (Deposit or Full Balance)
• Our policies with regards to clients with disabilities.
• Online Reduced Prices/special offer.
• Terms of accepting US Dollars and EU Euro.
• What's included with our Meet and Greet services.
• What's included with our Transportation to the Airport service.
• What's not included (with our Hire & Reward Services)
• Terms of Booking (for Transfer & Hire & Reward)
• Conditions of Travel (for Transfers & all Hire & Reward Bookings)
• Lost Property (for Transfers & all Hire & Reward Bookings)

Section 2.
Website Policies and Terms and Conditions.
Click on links below to go to section required...

• Terms and Conditions of Shopping Links.(Including Flights)
• Terms and Conditions of Using Hotel Links
• Privacy Policy
• Complaints Procedure
• Linking to us and Link Swaps
• Copyrights statement
• Terms of Purchasing Giftware

1. We are now accepting the following Credit Cards....
   AMERICAN EXPRESS - MASTERCARD - VISA - VISA/ELECTRON - JCB
   
   
2. We are now accepting the following Debit Cards...
   SWITCH - SOLO - ELECTRON - MAESTRO
   We do not accept Diners Card.
   
   
3. All payments are made in £UK Sterling. (Overseas credit card issuers will give you the current exchange rates. These rates are normally better than cash exchange rates).
   
   
4. We still offer you our website discount when accepting Credit/Debit Cards.
   
   
5. You must supply a contactable telephone number to pay by credit card - we will attempt ring back on three occassions only, after which you will have to call us to get booking confirmed.
   
   
6. You should enter in the time band that you are in on the booking form. This allows us to call you during office hours in your time zone.
7. A £5 Booking Fee is levied on each credit card transaction. (This added after your online discount, if you use our online booking form). This Booking Fee is applicable per transaction not per journey, but if you pay for each journey on seperate occassions at seperate times, each individual transaction will attract the transaction fee. (Pay all Journeys together and pay one Booking Fee!)
   
   
8. You must pay your full balance on booking, this guarentees your booking.

   
   
9. Note: You cannot pay our drivers directly by credit card.
   
   

Example of paying by credit card...

1. You are quoted an reduced price of £45.00 each way, booking online, for a Saloon car going from Heathrow to London W1.
2. So an online booking return fare is total of £90.00. (£5 surcharge will be added by our operator on ring back)
3. Now you can just fill in one booking form for each journey.
4. Request to pay us by credit card, enter details on one or both forms or request us to ring you for details
5. Send the forms to us as normal.
6. If Reqested, we will ring you back on the supplied telephone number to check your journey and credit card details.
7. Your Booking will be confirmed on the phone and a receipt sent by email. (No credit card details will be entered on confirmation).
9. Show your driver the receipt on journey date, and enjoy the ride.

Due to Curcumstances beyond our control we are no longer able to accept any other currency except £Sterling.

Apologies for any inconvenience this causes.

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CafePress Terms & Conditions links...
Satisfaction Guarantee - View return and exchange policy - Payment Options - Shipping Information - Order by Phone or Mail

Finally, we want you to find our site interesting invaluable and exciting. If something is not up to the standard that you have
come to expect from the KGC Group please let us know. We will try to resolve the problem if we can.

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This is a user agreement between us, the KGC Group(we) and you, the user.(You)
Supplier refers to Individual Hotels.

1. Before purchasing from any supplier we strongly suggest that you read and print out the suppliers Terms and Conditions.
2. The contract governing the purchase of any goods from our links will also contain the terms and conditions of the supplier and/or Hotel.
3. Refund policies are set out by the individual Hotels. We accept no liability for refunds or purchases.
4. Contracts are strictly between you and any Hotel supplier.
5. We will not enter or be involved in any discrepancy between you and any supplier.
6. We reserve to withdraw any link to any website. If you need to return to a certain website we strongly suggest you save it in your favorites file in your browser. If we do cut links with a supplier, will endeavour to find their address or webpage for you, if asked - but this is without our recommendation.
7. Because the contract for any purchased product is between you and the supplier, any queries should be directed/addressed to them. You will find the details of the supplier on the suppliers website, together with their contact details and name and address. We will not enter into correspondence with you or the supplier regarding any issue.
8. Although we only choose well known supplier's, we cannot accept any liability if a supplier ceases trading during any transaction. We try to keep our links up to date but this is not always possible.
9. Any offers mentioned on our pages must be checked by you on suppliers site before purchase/s. Offers mentioned are subject to change by our suppliers without notice being given to us, and therefore we will not/cannot guarantee any offer.
10. We do our best to correct amend error and omissions as quickly as practicable after being notified of them. However because of the nature of the Internet and technologies concerned there may be obvious errors. For example this may result in a price error or offer discrepancy or an item not being displayed properly or incorrectly. In this case we reserve the right to dissolve any contract that may have occurred, between us and you, by law. This is without liability to you.
11. Your statutory rights are unaffected.
12. This said, if you have any complaints about a supplier found through a link on our site - please contact

Finally, we want you to find our site interesting, invaluable and exciting.
If something is not up to the standard that you have come to expect from the KGC Group please let us know.
We will try to resolve the problem if we can.

 

CnG Hotel Statement.
KGC Group no longer offers, or acts as an introductory agent for, CnG Hotels pages. Any products sold by CnG Hotels are no longer endorsed by us, the KGC Group. We accept no responsibility for any financial loss, whilst using CnG, for any reason. We take no responsibility for any action or misadventure incurred with dealing with CnG.

'CnG' refers to ClickandGoNow.com (CnG Hotels Ltd,Kilmurry,Kenmare,Co. Kerry,Ireland)

Our Airport Meet & Greet Prices include:
Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set up).

• * Airport meeting point is always the Arrivals Information Desk unless otherwise specified by us in writing/e-mail.
  * Drivers are told to be at the information desk 20mins after actual laning time.
  * Another pickup point may be agreed if the driver can contact you by mobile phone at the airport. Sometimes this can make a pickup quicker - but this cannot be arranged in advance, by us.
  * You must tell us if you have no luggage so we can tell the driver you may arrive at the Meeting point earlier. .

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Lost property.
0208 275 7999

LondonAirConnections.com™ reserves the right to amend/cancel these terms at any time.
No responsibility is held for customers' property or belongings.
(Other than those mentioned in the insurance policies held by the individual drivers.)
All terms and conditions are subject to relevant laws applicable in England & Wales and every effort is made to keep within those laws by us.

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• Being collected from your specified address.
  Drivers will never just 'Hoot' outside, but will come to your door.
• Being escorted to the waiting vehicle.
  Drivers will help carry your luggage to the vehicle.
  You will be assisted as necessary to your vehicle.
• Loading of your luggage into the vehicle.
  Just relax - let us take the strain!
• Being taken directly to the Departures Building at the airport.
  You will be driven to the entrance to the Airport Departures Terminal.
• Unloading of your luggage to a trolley.(When available at airport).
  If you require a Porter, your driver will attempt to find you one.
• Sensible directions to your departures gate.
  1. Our drivers will point you in the right direction.
  2. If you are still unsure, he will find someone to assist you to the gate
  

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Our prices do not include:
Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set up).

• More than one (1) destination.
  I.e., multi-drop offs/pick ups.
• Change of booking specification once journey is booked.
  We charge extra per mile on deviations.
• Waiting time.(After that included in Airport Greet Service)..
  We charge £6 per 30mins waiting after initial waiting period.
• Stopping for refreshments, shopping, picking up friends etc.
  You can book these stops in advance.
• Sight seeing.
  You can book sightseeing with us in advance if you wish.
• Deviations from the drivers chosen route.
  Any deviations requested by clients, will be charged by the current mileage rate.
• Customer-preferred routes.
  Our drivers always listen to customer requests.
  You will be charged by the current mileage rate, if you insist on a preferred route.
• Ownership of vehicle or contents therein.
  Any items in the vehicle that are not your property must be handed to the driver immediately. Failure to do so constitutes theft and action will be taken accordingly.
• Gratuities for the Driver.
  Normally 10-15% in the UK, only if deserved!
  Please note that the full gratuity goes to the driver.

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Disability Policy:

1. At present although we have no special disability cars or equipment, we want help to remove the barriers that prevent people from traveling.
   
   
2. We are always happy to help clients with disabilities.
   
   
3. All our drivers are always helpful and we closely keep to the recommendations set by the Public Carriage Office and other relevant organization.
   
   
4. If you have a wheelchair please tell the operator and we will make sure we have room for it in the car.
   
   
5. If you have any special requirements please ask as we will always try to help.
   
   
6. We allow Guide Dogs in most of our vehicles.
   
   
7. We will supply a car large enough to accommodate a folded wheel chair, at no extra charge
   although passenger will have to be able to travel in normal vehicle compartment.
   (See note above regarding no special vehicles/normal amount of luggage only).
   
   
8. All our drivers are friendly and willing to help - you only have to ask!

(Prior notice is required only so that we may send a driver with the ability to help you.)

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Terms of Booking.
Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set up).

Remember we live on recommendations and do not advertise - we need your custom and loyalty to exist. These terms are for your and our protection.

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Conditions of Travel.
Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set up).

1. Baby seats for children between 6 - 24 months can be arranged for a small fee. Any person is included as one of the four seats available in each car.
2. You may prefer to use your own car seat. We can store your seat between journeys, there is no charge for this extra service. See Services Page.
3. Drivers are instructed not to allow anyone transportation if they are drunk, abusive or unfit to travel. (Any Deposits paid will not be returned in these circumstances.)
4. Suitcases will be placed in luggage compartments and not placed on seats.
5. Saloon cars will take a maximum 4 people with 3 small/medium suitcases.
6. Estate cars will take a maximum 4 people with 4 large suitcases plus hand luggage.
   Most of our vehicles are non-smoking but cars you can smoke in can be requested.
7. Food and alcohol may not be consumed in any of our cars.
8. Airport pickup points are at the customer information counters, unless specified otherwise by L.A.C™
9. L.A.C™ will check flight times and will adjust pickup times accordingly (at no extra charge).
10. Customers are responsible for journey times and are expected to book pickups with time to spare. Although we will be happy to advise on times and every attempt will be made to arrive at airports or your destination on time - L.A.C™ will take no responsibility for this. We can not guarantee driving times between pick up and drop-off points.
11. We are strictly a 'Meet & Greet' service, please do not ask LondonAirConnections™ drivers for local journeys.
12. No responsibility is held for customers' property or belongings (Other than those mentioned in the insurance policies held by the individual drivers.)
13. Any items in the vehicle that are not your property must be handed to the driver immediately. Failure to do so constitutes theft and action will be taken accordingly.

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Privacy Statement

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Online Price Reductions:
Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set up).

Our online prices are lower than our list prices. That means when you book online you get a great reduced price, often as much as £5.00 less per journey than list price. We offer these reduced prices on the following terms...

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Trust Policy - (UK CLIENTS ONLY).
Cash Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set up).

If you miss your flight please phone us immediately to let us know so we can rearrange a pick up time.
(There is no extra charge for this. (Unless you fail to warn us by at least one(1) hour before scheduled arrival time.)
If you do not see your driver immediately - don't panic, he is there. Go to the Airport Information Desk and ask for 'the LondonAirConnections driver'.
If you still don't see him - phone the number below from any phone and we will get him to you.
Don't leave the airport without contacting us, as you will still be liable for the fare!

Emergency Number: 07967 885 221

Note: - In Ten years 24 passengers have failed to abide by our trust policy! -
- Please don't spoil this 'trust' system as it works and keeps prices low. -
- Our prices are kept to a minimum by working with our clients. -

Our Trust Policy is extended as an offer which we reserve the right to withhold at any time, and for any reason whatsoever
Our Trust Policy may be withdrawn at any time with no obligation to give notice.

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Complaints
0208 275 7999

Although every effort is made to work within customer specification,
LondonAirConnections™ take no responsibility for customers' financial loss for whatever reason.

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Shopping (Links & Portals)
Terms & Conditions.

1. KGC Group acts only as an introductory agent for all links in our shopping pages.
2. We accept no responsibility for any financial loss, whilst using these links, for any reason.
3. Before purchasing from any supplier we strongly suggest that you read and print out the suppliers Terms and Conditions.
4. The contract governing the purchase of any goods from these links will also contain the terms and conditions of the supplier.
5. Refund policies are set out by the individual suppliers. We accept no liability for refunds or purchases.
6. Contracts are strictly between you and the supplier.
7. We will not enter or be involved in any discrepancy between you and the supplier.
8. We reserve to withdraw any link to any website. If you need to return to a certain website we strongly suggest you save it in your favourites file in your browser. If we do cut links with a supplier, will endeavour to find the page for you if asked - but this is without our recommendation.
9. Any products sold by our partners are offers by them and not by us, the KGC Group.
10. Your statutory rights are unaffected.
11. In using these page you agree to the terms and conditions set out by us.
12. Because the contract for any purchased product is between you and the supplier, any queries should be directed/addressed to them. You will find the details of the supplier on the suppliers website, together with their contact details and name and address. We will not enter into correspondence with you or the supplier regarding any issue.(Except a serious complaint from you regarding a service in total, that bring our name into disrepute).
13. This said, if you have any complaints about a supplier found through a link on our site - please contact
14. Although we only choose well known UK high street stores, we cannot accept any liability if a supplier ceases trading during any transaction. We try to keep our links up to date but this is not always possible.
15. Any offer