The KGC Group Cancelattion Policy for LondonAirConnections, Flying Purple Pig, Estate Car Company, L.A.C. and Driver!
Flying Purple Pig - Airport to Airport & Cruise PortsFlying Purple Pig© CLICK HERE to go back to website
Flying Purple Pig - Airport to Airport & Cruise Ports
LondonAirConnections.com - London Airport Transfers to London & Home Counties© CLICK HERE to go back to website:
LondonAirConnections.com - London Airport Transfers to London & Home Counties

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Cancellation Policy.

Any Cancellations under 48hours must be made by TELEPHONE ONLY.
Tel: +44
208 275 7999 overseas - Tel: 0208 275 7999 in U
K.

Cancellation Policy Notice: Because we are also a portal for a variety of travel goods and services in London, cancellation policies vary from one product to another depending on the cancellation policies of that particular vendor.
The following schedule describes the actual cancellation policy for Airport & Cruiseport Transfers provided by us only:

Airport Transfer Cancellations:
For airport transfers,cancellations can be made up to 24 hours prior to the service with an Full Refund* (when paid) or No Charge* (Trust policy).
Within 24 hours all reservations are presumed final and cannot be refunded in full. Please note: Failure to call & us supplying a driver will result in full fare being fully chargeable and additional waiting time & car park fee .
(*Except a £5 Booking Fee for Credit Card bookings)

The cancellation charges for airport transfers are as follows...
(The time given below is in relevance to your ride time)

If Cancelled... (Before Booked Journey Time)   Fee/Balance Payable. 
...24 hours Before   £5 transaction fee (Credit Card Only) or No Charge.
...Between 24 and 12 hours   25% of Full Fare Payable.
...Between 12 and  6 hours   50% of Full Fare Payable.
...Between  6 and  2 hours   75% of Full Fare Payable.
...Less than 2 hours   100% of Full Fare Payable.
No Show (With no prior Cancellation)   100% of the Fare +£10 Waiting & Car Park Charges

Any Cancellations under 48hours must be made by TELEPHONE ONLY.

Paid By Credit Card?...
In case of a cancellation LondonAirConnections will refund your credit card for the appropriate amount - minus the booking fee of £5.00.
If you cancel between 24hours and 2 hours the cost will be the Percentage of the total fare as per the above table plus the £5 Booking Fee..
If the reservation is confirmed and you wish too cancel at least 24 hrs prior to the ride time then only £5 Booking Fee will be chargeable.
Any remaining balance amount will be credited to your credit card within 7 working days. (Subject to your credit card providers terms).
Important! Cancel your ride prior to 24 hours to avoid above cancellation charge.

Any Cancellations for bookings within 48 hours must be made by TELEPHONE ONLY.
Telephone: 0208 275 7999 (UK).
Telephone: +44 208 275 7999 (Overseas).
Telephone: 011 44 208 75 57 999 (USA).

Within 24 hours all reservations are presumed final and cannot be refunded in full.
Cancellation Policy is in addition to and part of our terms and conditions.
Details and tariffs correct as of Spring 2007.
We reserve the right to amend or replace our terms and conditions without notice subject to the relevent Laws of England.

Important!
Cancel your ride prior to 24 hours to avoid above cancellation charges.

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